![]() It's important to make back-ups of any valuable data that might be stored on the computer's boot hard disc. Hardware issues, such as a hard disc on the verge of failure can cause crashes. In the worst cases I've performed a factory reset on the PC to effectively re-install the OS clean. I've had to use Windows' System Restore feature to roll back a bad update on more than one occasion. An open web browser (such as Google Chrome) can hog a lot of system RAM.Īre any other applications not made by Adobe crashing? Sometimes crashes can point to a faulty update to the operating system. Check for 3rd Party Plugins: Ensure there are no third-party plugins installed on your machine. ![]() Reinstall Creative Cloud: If updating the Creative Cloud app doesnt help, try uninstalling and reinstalling it. A computer with more modest hardware should not be running a lot of applications at the same time either. After updating, check if the issue is resolved. For example the current version of Adobe Illustrator probably isn't going to work well on an older PC with only 8GB of RAM. It's also very important to be sure a computer's hardware is at least a little ways beyond the minimum system requirements. Have you tried using the CC Cleaner tool to fully remove all instances of Adobe applications before re-installing Illustrator and Photoshop?
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